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WriteUpp vs Fresha

Whether you’re running a healthcare clinic, medspa, wellness business, aesthetics, beauty or service-based operation, choosing the right management platform impacts your efficiency, compliance, and client experience. Below we compare WriteUpp with Fresha, looking at key differences in features, pricing, data handling, ownership, fees, and where each platform fits best.

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How does WriteUpp compare to Fresha

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Fresha

Enhanced Practice Management

WriteUpp: Unites diary & appointment management, outcome tracking, customisable smart forms, secure patient records, built-in video consultations, invoicing & payments - all aligned with UK/EU clinical needs, GDPR compliance, and therapy/healthcare workflows.

Fresha: Provides appointment scheduling, client management, POS and payments designed primarily for salons, spas, and wellness businesses, with less emphasis on clinical documentation or healthcare compliance.

All-in-one solution for busy professionals

WriteUpp: A complete management platform that unites diary & appointment scheduling, secure client records, custom consultation & consent forms, invoicing and payments - designed to support regulated treatments and business growth with robust data security and GDPR-aligned tools.

Fresha: A booking and salon management platform focused on appointment scheduling, client management, payments and tools to help you run a beauty or wellness business efficiently.

Professional Consultation & Treatment Records

WriteUpp: Create custom consultation forms, treatment notes, consent records and securely store client histories - ideal for aesthetics and advanced treatments.

Fresha: Offers client profiles and basic notes, with limited structured documentation for regulated services.

Your Brand, Your Client Experience

WriteUpp: Clients book directly with your business via branded online booking tools integrated into your website and scheduling - helping you build direct relationships with clients.

Fresha: Includes marketplace visibility where clients can discover and book your services through the Fresha platform in addition to your own booking links, however, Fresha retain ownership of your data. Ensure you review data policies before choosing a provider.

Transparent Pricing - No Commission

WriteUpp: Subscription-based pricing with clear monthly fees per user and no commission on bookings. Payments are processed securely through Stripe with standard transaction fees only.

Fresha: Offers flexible monthly subscription plans but may charge a marketplace new client fee (e.g., 20% on new client bookings) and payment processing fees for card transactions.

Data Ownership & Privacy

WriteUpp: You retain control and ownership of your client data, held securely with ISO27001-level security and tools to help your own GDPR compliance as a professional.

Fresha: Acts as data controller/processor under its privacy policy, collecting and managing personal data for its services; privacy controls and legal rights (e.g., access, deletion) are outlined but data use is governed by their platform terms and policy.

Best Suited For Growth & Professional Standards

WriteUpp: Best for clinicians and aesthetics professionals who want structured records, compliance tools, secure data, and predictable pricing with no marketplace commissions. (Everything you make, you keep)

Fresha: Works well for salons, spas and wellness businesses seeking a booking system with client discovery features and flexibility for teams of varying sizes.

Suitability for Small Businesses & Solos

WriteUpp: Designed to support solo business owners and growing clinics alike with a dedicated flexible plans that includes online booking, secure records, and admin features at a predictable monthly rate. It scales smoothly into multi-user setups as your business grows without locking you into commission-based pricing.

Fresha: Well-known for its low upfront cost structure - often used by independent therapists, stylists, and small salons - with core booking and client management features available without a large subscription. However, additional fees such as payment processing charges and marketplace booking commissions may impact small business revenue.

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Protect your patient data

WriteUpp is ISO27001-certified practice management software for therapists, built to meet GDPR requirements so you can work with complete confidence. With two-factor authentication and encrypted data replication across multiple servers, your patient records are protected to the highest industry standards.

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Unlimited onboarding, training, and fast support

Need support with your WriteUpp account? Our UK-based practice management software support team responds in an average of 7 minutes, helping healthcare professionals resolve issues fast so you can keep your clinic running smoothly.

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Flexible payment processing

Seamless payment processing integrations with leading providers keep your clinic’s and your patients’ finances secure.

Trusted by healthcare professionals across 30 countries

5 star rating
“I'm a Podiatrist and not very "techie" and after more than 25 years of a paper diary and records I realised I needed to drag myself into the 21st century. Earlier this year amidst much internal kicking and screaming I finally started using WriteUpp and I've never looked back. I utterly love the facility to upload attachment photos into client records of the foot problems they have, it enables me to monitor progress of their treatment plan."
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Dianne Ashcroft
Practice Owner & Podiatrist
5 star rating
“I tested many other systems before going with WriteUpp and it is hands down the most intuitive system, easily customisable, with a great online booking facilities. This system has made note taking, client management and bookings a million times more efficient. It's not very often things go wrong, but on the odd occasion that it does, their support is always very responsive and friendly.Highly recommend them and their system”
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Charlie Ward
Sports & Laryngeal Therapist
5 star rating
“We've been using WriteUpp for 5 years and have been delighted with it's ease of use, functionality and dependability. Choosing the right practice software management system is a key factor in running a successful business. Five years down the line, we're happy to say that we chose WriteUpp."
Newton
Philip Newton
Newton Physiotherapy
5 star rating
“WriteUpp is an excellent service; streamlined and efficient. Having client notes securely in one place is a huge reassurance. The ability to integrate the package onto my website to facilitate online bookings and cut down on phone calls was absolutely amazing. The automatic appointment acknowledgement and SMS reminder system are also excellent and help augment the professionalism of my business, not to mention reduce time-wasting/profit-draining 'no-shows'. Overall I'm a very satisfied customer."
Emily Casey
Emily Casey
Optimal Life

Frequently asked questions

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