Sally Otto

“Everything is organised, and monthly financial forecasts and reports keep the business side of things in focus”

Sally Otto, Psychotherapist at Sally Otto Therapy

We spoke with Sally Otto about how WriteUpp has helped her run her business.

Sally is a CBT and EMDR therapist working in private practice. She worked in the NHS for over twelve years before setting up her practice primarily as a CBT therapist.

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She graduated from Bangor University in 2018 with a Post Graduate Diploma in Mindfulness-Based Approaches. More recently, she qualified as an EMDR practitioner, having trained with the EMDR Academy UK. EMDR is recommended as a treatment for PTSD; it is also beneficial in other disorders associated with traumatic onset.

Sally’s background in psychology and counselling includes an additional seven years of therapeutic experience in various settings, including GP surgeries, residential treatment units and voluntary organisations.


What motivated you to find a practice management system?

To organise the day-to-day administrative tasks of running my business, especially note-taking, appointment reminders and invoicing.

Is WriteUpp the only practice management software you have used, or did you previously use a different system?

WriteUpp is the only practice management software I have used in private practice.

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What made you choose WriteUpp?

After researching the available packages, I found WriteUpp offered everything I needed at a reasonable price.

Did you find it an easy decision, or were there some stumbling blocks or areas of concern for you before subscribing?

The decision was relatively easy; the trial period and support from WriteUpp staff really helped.


What were the top three things you looked for in a practice management system?

  • Note-keeping
  • Invoicing (including the ability to electronically submit through the Private Practice Register)
  • Appointment reminders

What would you tell fellow practitioners about WriteUpp if they consider a practice management system?

WriteUpp is easy to use and removes the need to keep paper notes. Invoicing is easy; invoices can be submitted electronically through PPR or emailed to patients.

Patients receive email reminders of their appointments, too.


How has your working life changed since using WriteUpp?

I enjoy the feeling that everything is organised, and monthly financial forecasts and reports keep the business side of things in focus (as a therapist, I can lose sight of these things relatively easily!)

Are there any WriteUpp features that benefit you or that you like most?

It’s so easy to submit invoices to insurers through the Healthcode integration.

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Is there anything else you'd like to share about your experience with WriteUpp?

The support staff are always helpful when needed, and there are constant updates to the system.

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If you have any questions, or just want to chat to us about what clinic management software could do for you and your practice, just grab us for a live chat.

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