Let’s get something clear from the start: software comparison pages can be tricky. When written by competitors, they’re often biased sometimes even misleading. And let’s face it, the only truly reliable comparison is the one you make yourself (or with feedback from trusted peers running similar clinics).
That’s why, at WriteUpp, we believe in offering you an honest, transparent comparison. Our goal isn’t to overhype or mislead - it’s to give you the facts so you can decide what your healthcare practice really needs from an all-in-one practice management platform.
Whether you’re a Canadian physiotherapist, counsellor, podiatrist, speech therapist, or multi-disciplinary clinic, the right software should:
- Simplify admin
- Save time
- Keep patient data secure (GDPR and ISO 27001 compliant)
- Support modern features like telehealth, mobile apps, and online booking
This way, you can judge WriteUpp vs BacPac based on what matters most to your practice - not on marketing spin.
All-in-One Platform Built for UK/EU Mental Health Practices
WriteUpp: Combines appointment booking, waiting lists, patient portals, custom forms & consents, outcome measures, clinical notes, secure video consultations, invoicing, and online payments in one GDPR-compliant system.
Halaxy: Offers many core features (online bookings, clinical records, intake forms etc.), but WriteUpp’s mental-health-specific tools and UK/EU-aligned compliance give clinics stronger support out of the box.
Video Consultations
WriteUpp: Secure built-in video consultations, with trial minutes included, diary integration, reminders, and direct link into patient records - no external apps needed. Halaxy: Also supports telehealth via its own built-in Telehealth or integrations like Coviu
Personalised Forms & Templates
WriteUpp: We offers ready-made questionnaires (PHQ-9, GAD-7, etc.), outcome-tracking dashboards, and automated forms sent pre- or post-session to reduce form entry overhead.
Halaxy: Provides intake forms, custom clinical tools, and questionnaires via the patient portal.
Rapid Support & ISO Certifications
WriteUpp: WriteUpp is ISO 27001 certified, GDPR-ready, with UK/EU data residency, and quick responsive support from our team in under 7 minutes.
Halaxy: Secure, supports UK operations, has strong encryption and privacy practices; however, it has slower response times for enquiries or support.
Protect your patient data
WriteUpp is ISO27001-certified practice management software for therapists, built to meet GDPR requirements so you can work with complete confidence. With two-factor authentication and encrypted data replication across multiple servers, your patient records are protected to the highest industry standards.
Unlimited onboarding, training, and fast support
Need support with your WriteUpp account? Our UK-based practice management software support team responds in an average of 7 minutes, helping healthcare professionals resolve issues fast so you can keep your clinic running smoothly.
Flexible payment processing
Seamless payment processing integrations with leading providers keep your clinic’s and your patients’ finances secure.
Trusted by healthcare professionals across 30 countries
Frequently asked questions
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