Let’s get something clear from the start: software comparison pages can be tricky. When written by competitors, they’re often biased - sometimes even misleading. And let’s face it, the only truly reliable comparison is the one you make yourself (or with feedback from trusted peers running similar clinics).
That’s why, at WriteUpp, we believe in offering you an honest, transparent comparison. Our goal isn’t to overhype or mislead - it’s to give you the facts so you can decide what your healthcare practice really needs from an all-in-one practice management platform.
Whether you’re a Canadian physiotherapist, counsellor, podiatrist, speech therapist, or multi-disciplinary clinic, the right software should:
- Simplify admin
- Save time
- Keep patient data secure (GDPR and ISO 27001 compliant)
- Support modern features like telehealth, mobile apps, and online booking
This way, you can judge WriteUpp vs BacPac based on what matters most to your practice - not on marketing spin.
All-in-One Practice Management
WriteUpp: We combins appointment booking, waiting list management, patient portals, custom forms, outcome tracking, invoicing, and built-in telehealth in one simple platform.
Bacpac: Offers booking and outcome questionnaires, but doesn’t provide the same breadth of integrated tools.
Video Consultations
WriteUpp: Running virtual sessions shouldn’t mean juggling Zoom links or third-party apps. Secure video consultations built directly into the platform, so you can launch a session straight from your diary, send automated reminders, and store notes directly in the patient record. You even get 1,000 free video minutes during your trial, making it easy to test with real patients before you commit.
Bacpac: Doesn’t offer built-in telehealth, meaning practitioners need to rely on external tools, adding extra admin, cost, and potential security risks.
Customisable Templates & Workflows
WriteUpp: Tailor clinical templates, consent forms, and document layouts to your practice’s needs, giving you flexibility across the full patient journey.
Bacpac: Supports customisable fields and questionnaires, but limited functionality.
ISO Certification
WriteUpp: ISO 27001 certified, GDPR-ready, and encrypted, giving UK and EU practices total confidence in data protection.
Bacpac: Securely hosted and aligned with NHS standards, but doesn’t carry the same ISO certification.
Transparent Pricing & Generous Free Trial
WriteUpp: We offer a 30-day free trial with 1,000 free video minutes and 20 SMS credits, plus clear modular pricing.
Bacpac: Also provides a free trial, but WriteUpp’s bundled trial value and flexible pricing make it easier to test and adopt.
Rapid UK Based Support
WriteUpp: Our support team responds in an average of under 7 minutes, helping clinics resolve issues quickly and avoid downtime.
Bacpac: Provides support, but with longer delays in responsiveness.
Protect your patient data
WriteUpp is ISO27001-certified practice management software for therapists, built to meet GDPR requirements so you can work with complete confidence. With two-factor authentication and encrypted data replication across multiple servers, your patient records are protected to the highest industry standards.
Unlimited onboarding, training, and fast support
Need support with your WriteUpp account? Our UK-based practice management software support team responds in an average of 7 minutes, helping healthcare professionals resolve issues fast so you can keep your clinic running smoothly.
Flexible payment processing
Seamless payment processing integrations with leading providers keep your clinic’s and your patients’ finances secure.
Trusted by healthcare professionals across 30 countries
Frequently asked questions
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