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Helpdesk closed Bank Holiday Monday 26/8/2019

Emma Pratt

Just a quick post letting you all know that the Help Desk will be closed on Monday 26th August as it a Bank Holiday here in the UK. We will respond to your tickets on Tuesday 27th August. Thanks, Team WriteUpp

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Ability to show treatment duration on an invoice and bug fixes (web v2.13.11)

Emma Pratt

This release of WriteUpp (Web v 2.13.11) brings you a small addition to the information that can be displayed on a created invoice and a small bug fix. Here is what we’ve been up to this week: Improvements Ability to add “Time/Quantity” to an invoice You now have the option to add the “Time/Quantity” spent […]

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Do I need to do anything about SCA?

Emma Pratt

If you use Stripe to take payments in WriteUpp you may have received some communications from Stripe about SCA (Strong Customer Authentication). Additionally, you may be seeing the following message in your Stripe Dashboard: What is SCA? SCA or Strong Customer Authentication is part of new Europe-wide legislation that will take effect from 14th September […]

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Improvements and Bug Fixes (Web v 2.13.10)

Emma Pratt

Following some user feedback, this release of WriteUpp (Web v2.13.10) brings you a few improvements to the system including the ability to book a 4 weekly appointment as well as a monthly one. Here is what we’ve been working on: Improvements Four weekly recurring appointments You now have the ability to book a recurring appointment every 4 weeks […]

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Planned Healthcode Maintenance 17/8/19-18/8/19

Emma Pratt

Attention Healthcode users As part of Healthcodes on-going process of maintaining and upgrading their systems, they will be performing maintenance on Saturday 17th August 2019. This notice is sent to advise you of the planned time and date. Users will be unable to submit bills or login to their Healthcode accounts during the maintenance period. Maintenance Details […]

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