A virtual receptionist is an automated or remote service that handles receptionist tasks and customer interactions virtually, typically through phone calls, chats, or email. It can perform various functions such as answering calls, scheduling appointments, forwarding messages, and providing basic information, serving as a cost-effective and efficient alternative to an in-person receptionist.


Ellie is WriteUpp’s in-house Content Creator. Her research and writing for private practitioners focuses on marketing, business growth, data security, and more. She also hosts WriteUpp’s podcast The Healthy Practice; the show that guides practitioners in the early stages of their careers through every aspect of practice management. Outside of work Ellie writes a mental health blog, studies mindfulness and is a keen nature photographer.