An online receptionist is a virtual assistant or automated system that remotely handles receptionist duties and customer interactions through online communication channels. It can perform tasks such as answering inquiries, scheduling appointments, providing information, and directing individuals to appropriate resources or personnel, enhancing efficiency and customer service in various industries, including healthcare.


Ellie is WriteUpp’s in-house Content Creator. Her research and writing for private practitioners focuses on marketing, business growth, data security, and more. She also hosts WriteUpp’s podcast The Healthy Practice; the show that guides practitioners in the early stages of their careers through every aspect of practice management. Outside of work Ellie writes a mental health blog, studies mindfulness and is a keen nature photographer.