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WriteUpp – Direct Debit Payments, Patient Consent and Tweaks (Desktop v2.04.4)

New Features

Signup using Direct Debit (GoCardless)

In the latest version of WriteUpp (v2.04.4) we’ve added the option to pay via direct debit (GoCardless) for our UK based customers and have included more payment details.

You can now:

  • View payment history for PayPal and Direct Debit (GoCardless)
  • New users can subscribe via Direct Debit (GoCardless)
  • Change direct debit (GoCardless) payment details
  • Direct Debit (GoCardless) customers can purchase text credits


Patients can consent to messages

New clients who book via the Online Booking portal are now automatically consented to receive email and SMS confirmations and reminders. Although keep in mind that they will only be auto-consented if you have confirmations and reminders turned on in your site (in Settings->General).

Enhanced Appointment Status Information

If a patient books an appointment via the Online Booking portal this is now reflected in the appointment history:

Image 2017-09-06 at 10.10.04 am.public

we’ve also added a log of when the appointment was booked, see below:

Image 2017-09-06 at 10.04.07 am.public

Extra country codes and currencies have been added

For those based in the UAE we’ve added AED (Arab Emirate Dirham) to the currency option and +971 as a dialling code.


  • Issue resolved with invoicing third parties
  • No longer receive an error message when exporting large datasets using the data export tool
  • Issue resolved in Online Booking when confirming bookings

If you have any questions or comments please send our lovely team a message via

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  • Tim Clayton

    Is there a booking system that will only secure the appointment after the appointment has been paid for? This would significantly reduce the number of people who don’t attend.

  • Bob Bond

    Hey Tim, not sure about others but we’ll soon be introducing an option to require payment before the online booking is completed. Payment will be taken via Stripe. Should be ready to rock ‘n’ roll by Christmas!

    • Dianne Ashcroft


      • Bob Bond

        Glad you like it Dianne :-)